HAWAII- $8.00 FLAT RATE, FREE SHIPPING FOR ORDERS OVER $100
MAINLAND/ US TERRITORIES- $12.00 FLAT RATE, FREE SHIPPING FOR ORDERS OVER $100
REST OF THE WORLD- WILL BE AUTOMATICALLY CALCULATED AT CHECKOUT
If you are not entirely satisfied with your purchase, we're here to help! You have 14 calendar days to return an item from the date you received it. Online orders may now be returned to one of our STORE LOCATIONS for a *STORE CREIDT ONLY or via MAIL for a full refund back to your original form of payment. To be eligible for a return, your item must be unused and in the same condition that you received it with all tags attached. Items such as bras, bodysuits, or jewelry are ALL SALES FINAL.
Once the return is inspected and approved, you will get an email notifying you of the refund. The credit will be available within 5 -14 days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund
Before sending in your return please email us at firstname.lastname@example.org for a return authorization, this helps us to be on the lookout for your package.
Please mail all returns to:
COOKIES CLOTHING CO.
7192 KALANIANAOLE HWY.
HONOLULU, HI. 96825
If you have any questions of concerns you may also email us at email@example.com for help.
*STORE CREDITS ARE NOT ABLE TO BE USED FOR ONLINE PURCHASES